Terms & Conditions

1. Introduction
Welcome to ArchCity Injury Clinic. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from ArchCity Injury Clinic at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications
If you have consented to receive text messages from ArchCity Injury Clinic, you may receive messages related to appointment reminders, meeting notifications, and follow-ups. For example:
“Hello, thank you for contacting ArchCity Injury Clinic. How can we assist you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms & Conditions.”

If you have consented to receive text messages, you may receive SMS communications related to the following:

Account Notifications – We use SMS to send timely appointment reminders to our patients. These messages help reduce no-shows and keep patients on track with their care plan. Typically, we send a confirmation shortly after the appointment is booked, followed by reminder texts 24–48 hours before the scheduled visit. SMS is effective because it reaches patients quickly and directly, making it easy for them to confirm, reschedule, or ask questions if needed.

4. Standard Messaging Disclosures
• Message frequency may vary depending on your interactions with us
• Standard messaging rates may apply from your mobile carrier
• You can opt out at any time by texting “STOP”
• For assistance, text “HELP” or visit our Privacy Policy at https://www.archcityinjury.com/sms-privacy-policy