Helping You Prepare for Care with Confidence

At ArchCity Injury Clinic, we aim to make your experience as seamless and supportive as possible—from your first appointment through every stage of recovery. Below, you’ll find helpful information on what to expect, what to bring, and how we support you throughout the care process.

Whether you’re a new patient or returning for ongoing treatment, we’re here to guide you every step of the way.

What to Expect on Your First Visit

Your initial appointment will include a comprehensive consultation, physical examination, and, if needed, diagnostic testing. This visit is designed to fully understand your condition and create a personalized treatment plan.

During your first appointment:

We will review your medical history and any relevant injury details (e.g., accident reports).
A licensed provider will perform a physical exam focused on your symptoms and function.
If necessary, we will schedule or initiate diagnostic tests (e.g., NCS/EMG).
You'll receive a detailed explanation of findings and proposed next steps.

In most cases, treatment can begin the same day if clinically appropriate.

What to Bring With You

To ensure a smooth check-in and evaluation, please bring the following:

A valid photo ID
Insurance card (if using insurance)
Any relevant medical records or imaging (X-rays, MRI, EMG reports)
A list of current medications
Any accident documentation (if applicable)
Referral forms (if referred by another provider)

If you’re working with a case manager or attorney, please provide their contact information as well.

Insurance and Payment Information

ArchCity Injury Clinic accepts a variety of insurance plans and works with patients involved in personal injury or workers’ compensation cases. We also accept attorney liens and self-pay arrangements.

Payment Options:

If you have questions about coverage, feel free to call our office prior to your visit—we’re happy to verify your benefits and explain your options.

Ongoing Care & Communication

We believe in clear, consistent communication throughout your care. You’ll receive progress updates, recommendations, and access to our team should any questions arise.

If you’re under the care of a referring physician, specialist, or attorney, we’ll coordinate directly to ensure continuity of care and documentation.

Forms and Resources

To save time, you may complete your intake forms before your appointment. These can be emailed to you or downloaded from our website.

Your Recovery Starts Here

We understand that seeking treatment—especially after an injury—can feel overwhelming. At ArchCity Injury Clinic, we’re committed to making it easier. With transparent communication, coordinated care, and a patient-first mindset, we’ll help you move forward with confidence.